GOOD TO KNOW

Do I need to make a reservation?

Especially during the holiday season, we kindly ask you to reserve your spot in advance. Simply fill in the online reservation form and we will promptly send you a confirmation— this guarantees your reserved parking space.

How much time do I need to get from the parking lot to the airport?

Please arrive at the parking lot about 20 minutes before your planned meeting time at the airport. Keep in mind that most travel agencies recommend arriving for check-in 2 hours before the scheduled departure.

How often do the shuttle cars run?

Transfers are available 24/7—immediately after you arrive at the parking lot or after you return. The shuttle ride to and from the airport takes about 7 minutes. Note: after your return, please call for the shuttle only after you have collected all your luggage.

How can I pay for parking?

You can pay online during the reservation process or upon arrival at the parking lot. Please note: at the entrance we accept cash only. We do not accept card payments.

Will I receive a VAT invoice?

You can provide invoice details in the online reservation system or upon entry. After you return from your trip, the invoice will be available for pickup from the parking staff.

What should I do to get back to the parking lot after returning from my trip?

When you arrive at the airport, please call the parking lot. The driver’s phone number is on the back of your parking card. To help us provide a faster service, please call for the shuttle only after you have collected all your luggage.

What if my car battery is dead?

If you are going on a longer trip, we recommend disconnecting the battery. In any case, our staff will be happy to help you start your car if needed.